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Started by ThatLeafsFan, July 18, 2011, 05:27:54 PM
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Quote from: Nik on June 27, 2022, 05:32:32 PMSo I'm not saying this about the people in this thread(and certainly not LK) but I find a certain amount of despair in the complaints about the problems with air travel. Leaving aside the environmental reckoning we're going to have to deal with in terms of air travel on demand(and boy howdy, are going to have to reckon with that) disruptions with air travel were such a natural and predictable consequence of the Western world's Covid policy of "Pretend it isn't happening and let the weak die in the service of people's convenience" that I really would have thought that at the very least there'd be less complaining about it. I mean, just the physical realities of air travel mean airline staff are the most exposed to Covid and air lines aren't going to have this massive roster of staff on stand-by to fill in...like, how did people think air travel was going to work in a post-Covid world?
Quote from: Arn on June 28, 2022, 05:22:57 AMApologies- I've just seen further replies. I don't disagree with the general point about air travel and environment etc I think in this case the people who should be getting the flak are the airlines and airports though.I can't blame people for wanting to travel at all, when they've basically been conditioned to do so. Yes we need to change that conditioning, but if someone books a flight they have a right to expect the service they've paid for to be delivered.If the company delivering it can't do it they need to scale down to a level they can deliver.
Quote from: Arn on June 28, 2022, 05:17:07 AMIt's nothing to do with covid rates or illness, it's to do with selling seats on flights or airports allowing airlines to use take off slots for which they don't have the staff employed for.Airlines laid off pilots and stewarding staff and are now selling flights when they know they don't have the right number of staff available to staff those. And that's before any potential sickness kicks in. One of the airlines in the UK is literally removing the back 2 rows of seats from planes to change the capacity so they can put one fewer steward on board. Sounds a sensible move.Guess what? They've removed the seats having already sold them so people are turning up and getting on to the plane... and there's no physical seat for them to sit in. Airports laid off all their security and shop staff etc.They then decided to just ramp straight back up and start running the same number of flights as they had done when fully staffed.But they didn't proactively recruit staff to fill the roles in anticipation of that ramp up or slowly and incrementally increase the flight levels. Another of the issues we've had in the UK is that airport staff need a certain level of security clearance. The body that does the criminal checks suddenly received in thousands of extra applications and THEY don't have the staffing capacity to process them on time so it takes longer and longer to fill those roles.So anyone who has booked travel in good faith and gets messed about by that I think has a right to feel aggrieved.
Quote from: Arn on June 28, 2022, 04:34:09 PMI agree. I remember at the start of the pandemic all the environmental stories about the water in the Venice canals running clearer and air quality being almost instantly improved etcAnd I was also hopeful that we wouldn't return to the levels.I kind of expected the way things would go would be that the airlines might never get back to the flight numbers they were running pre pandemic and prices would therefore rise. And that would be fine - if you wanted to travel you'd pay more. I think people would have been accepting of that.
Quote from: Nik on June 28, 2022, 04:49:12 PMQuote from: Arn on June 28, 2022, 04:34:09 PMI agree. I remember at the start of the pandemic all the environmental stories about the water in the Venice canals running clearer and air quality being almost instantly improved etcAnd I was also hopeful that we wouldn't return to the levels.I kind of expected the way things would go would be that the airlines might never get back to the flight numbers they were running pre pandemic and prices would therefore rise. And that would be fine - if you wanted to travel you'd pay more. I think people would have been accepting of that.I guess that sort of gets more to the question I had at the core of all that. Would people really be accepting of that? If society gets to a point where there really needs to be a drastic reduction of air travel and not just for temporary reasons like a pandemic or an erupting Icelandic volcano but for long-term climate action...would they really accept a shift backwards in the convenience we've come to expect of modern life? I look at something as simple as the move towards working from home which is more convenient for people and could potentially drastically cut back on the amount people need to drive and even that is met with quite forceful pushback from defenders of the status quo like John Tory and Jacob Rhys-Mogg because it threatens the established order of how society worked and who profits from what. I don't know, maybe just one of the lasting effects of the pandemic is I'm more pessimistic about our collective willingness to accept the potential changes we may have to make ahead.
QuoteAt Air Canada, we know how important travel plans are. This is even more the case today when many are taking their first trip in years following the pandemic. Whether for long‑anticipated vacations, visits with relatives and friends, or for business, we are grateful and recognize our responsibility when people like you entrust your travel to our airline.Regrettably, things are not business as usual in our industry globally, and this is affecting our operations and our ability to serve you with our normal standards of care. The COVID‑19 pandemic brought the world air transport system to a halt in early 2020. Now, after more than two years, global travel is resurgent, and people are returning to flying at a rate never seen in our industry.This surge in travel has created unprecedented and unforeseen strains on all aspects of the global aviation system. Around the world, there are recurring incidents of flight delays and airport congestion, resulting from a complex array of persistent factors impacting airlines and our partners in the aviation ecosystem. Similar effects are being seen in other industries too, where companies and suppliers are struggling to restart, unclog supply chains and meet pent‑up demand.At Air Canada, we anticipated many of these factors and began taking tangible action during the depth of the pandemic to be ready for a rapid restart. Yet, despite detailed and careful planning, the largest and fastest scale of hiring in our history, as well as investments in aircraft and equipment, it is now clear that Air Canada's operations too have been disrupted by the industry's complex and unavoidable challenges. The result has been flight cancellations and customer service shortfalls on our part that we would never have intended for our customers or for our employees, and for which we sincerely apologize.In response, we took a number of important steps, including introducing flexible ticket policies, new travel self-management tools, improvements to airport operations, as well adjustments to our schedule ‑ all to strengthen operational resiliency and to give customers more options. However, to bring about the level of operational stability we need, with reluctance, we are now making meaningful reductions to our schedule in July and August in order to reduce passenger volumes and flows to a level we believe the air transport system can accommodate.This was not an easy decision, as it will result in additional flight cancellations that will have a negative impact on some customers. But doing this in advance allows affected customers to take time to make other arrangements in an orderly manner, rather than have their travel disrupted shortly before or during their journey, with few alternatives available. It will also enable us to more reliably serve all customers.I can assure you Air Canada is also working in close cooperation with airports, government, and its third‑party service providers, who all are striving to return our industry to pre‑pandemic standards of operation.We are convinced these changes will bring about the improvements we have targeted. But to set expectations, it should also be understood the real benefits of this action will take time and be felt only gradually as the industry regains the reliability and robustness it had attained prior to the pandemic.On behalf of all of us at Air Canada, please accept my sincere apologies for any disruption you have experienced or may experience with your travel plans during this unprecedented period. I also assure you that we very clearly see the challenges at hand, that we are taking action, and that we are confident we have the strategy to address them. This is our company's chief focus at every level.Thank you for your patience and understanding. We certainly look forward to future opportunities to serve you and regain your loyalty at a time when we can better demonstrate our commitment to taking good care of customers such as yourself.
Quote from: Arn on July 06, 2022, 08:17:45 AMYet somehow Boris still can't see that he should resign, like any other semi decent person would have done.Ah yes, sorry, I mistook him for being a semi decent person. My mistake.
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