Author Topic: The Official Complaint Thread!  (Read 150754 times)

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Offline TML fan

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Re: The Official Complaint Thread!
« Reply #555 on: January 11, 2012, 03:26:51 PM »
I ordered two breakfast sandwiches from Tim Hortons this morning. One sausage, one bacon. I got the sausage one with no cheese, and the other one had NOTHING in it. It was literally just two biscuits. How does that even happen? Then, at lunch I went to Subway and ordered a turkey sub with bacon, untoasted with no cheese. The sub had no bacon on it, it was toasted and had cheese.

It's not like I'm asking them to assemble an F-18. Why is it so hard to get an order the way I order it?

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Re: The Official Complaint Thread!
« Reply #555 on: January 11, 2012, 03:26:51 PM »

Offline Sucker Punch

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Re: The Official Complaint Thread!
« Reply #556 on: January 11, 2012, 06:19:38 PM »
Dammit, Dell.   I've posted a few times praising your customer support, but you're losing me in a big way.

I sent my computer away to get fixed two weeks ago.   Instead of giving it back to me, they sent it to may parents house in Ottawa.   Actually, not even my parents house, it went to a neighbour three houses down who luckily recognized my name and dropped it off at my house.

I spent four hours on the phone last week talking to three agents and a supervisor, finally convincing them to send Fed Ex to my house to pick it up and send it to me.   They said it would be picked up in 2-3 days, it has now been 4 business days, and nothing.

I've now been on the phone with them for an hour and a half, the vast majority of it sitting on hold.

I'm a computer science major with no computer.   Please just give me my damn computer back!

Offline J-Ho Fan

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Re: The Official Complaint Thread!
« Reply #557 on: January 11, 2012, 09:25:07 PM »
I ordered two breakfast sandwiches from Tim Hortons this morning. One sausage, one bacon. I got the sausage one with no cheese, and the other one had NOTHING in it. It was literally just two biscuits. How does that even happen? Then, at lunch I went to Subway and ordered a turkey sub with bacon, untoasted with no cheese. The sub had no bacon on it, it was toasted and had cheese.

It's not like I'm asking them to assemble an F-18. Why is it so hard to get an order the way I order it?

I can understand being upset about the Tim Hortons thing, but at Subway they make the sandwich right in front of you? Why didn't you stop him from putting it in the toaster...or adding cheese...or ask where the f your bacon was? LOL

Offline TML fan

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Re: The Official Complaint Thread!
« Reply #558 on: January 11, 2012, 11:16:19 PM »
I ordered two breakfast sandwiches from Tim Hortons this morning. One sausage, one bacon. I got the sausage one with no cheese, and the other one had NOTHING in it. It was literally just two biscuits. How does that even happen? Then, at lunch I went to Subway and ordered a turkey sub with bacon, untoasted with no cheese. The sub had no bacon on it, it was toasted and had cheese.

It's not like I'm asking them to assemble an F-18. Why is it so hard to get an order the way I order it?

I can understand being upset about the Tim Hortons thing, but at Subway they make the sandwich right in front of you? Why didn't you stop him from putting it in the toaster...or adding cheese...or ask where the f your bacon was? LOL

Oh I could have, but that wasn't really the point of the story. It's a simple task to perform and they couldn't get it right without me holding their hand.

Offline Bullfrog

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Re: The Official Complaint Thread!
« Reply #559 on: January 13, 2012, 06:38:22 PM »
I'm pretty sure my new glasses are making me sick. I got two pairs and one of them makes me feel all screwy.

Offline The Red Polar Bear

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Re: The Official Complaint Thread!
« Reply #560 on: January 14, 2012, 12:59:43 AM »
I'm pretty sure my new glasses are making me sick. I got two pairs and one of them makes me feel all screwy.

Are you sure its not the booze?

Offline Sarge

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Re: The Official Complaint Thread!
« Reply #561 on: January 14, 2012, 03:01:41 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Offline Zee

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Re: The Official Complaint Thread!
« Reply #562 on: January 14, 2012, 03:19:27 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

That sucks.

Offline Madferret

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Re: The Official Complaint Thread!
« Reply #563 on: January 14, 2012, 03:23:57 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Two words - proxy server

Offline Sarge

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Re: The Official Complaint Thread!
« Reply #564 on: January 14, 2012, 03:27:59 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Two words - proxy server

I'm not at all tech savvy.  :-\  :-[

Offline Madferret

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Re: The Official Complaint Thread!
« Reply #565 on: January 14, 2012, 03:31:34 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Two words - proxy server

I'm not at all tech savvy.  :-\  :-[

Neither am - its pretty straightforward....well it was the last time I needed to use one.

Offline Sarge

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Re: The Official Complaint Thread!
« Reply #566 on: January 14, 2012, 03:40:56 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Two words - proxy server

I'm not at all tech savvy.  :-\  :-[

Neither am - its pretty straightforward....well it was the last time I needed to use one.

Okay, assuming it's an easy thing to explain and set-up, when you have the time (doesn't have to be today, this week or any time soon at all) can you PM me with the low down or a link to where I might get the low down? If it's at all a complicated of a thing for either me to do or you to explain how to do, no worries... don't bother.

Offline Madferret

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Re: The Official Complaint Thread!
« Reply #567 on: January 14, 2012, 03:49:17 PM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Two words - proxy server

I'm not at all tech savvy.  :-\  :-[

Neither am - its pretty straightforward....well it was the last time I needed to use one.

Okay, assuming it's an easy thing to explain and set-up, when you have the time (doesn't have to be today, this week or any time soon at all) can you PM me with the low down or a link to where I might get the low down? If it's at all a complicated of a thing for either me to do or you to explain how to do, no worries... don't bother.

Sure - check your PMs.

Offline seahawk

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Re: The Official Complaint Thread!
« Reply #568 on: January 15, 2012, 12:28:16 AM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Please tell me you don't work for Rogers. I spent almost 1/2 of my shift tonight sitting waiting for a call. Can only read so much work related stuff.

Offline Sarge

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Re: The Official Complaint Thread!
« Reply #569 on: January 15, 2012, 09:18:26 AM »
As early as next month, EVERTHING not work related including gmail, facebook and this site is to be firewalled... Nice knowing you, folks...  :(

Please tell me you don't work for Rogers. I spent almost 1/2 of my shift tonight sitting waiting for a call. Can only read so much work related stuff.

Nope. I appreciate my company's method to their madness, wanting to protect itself from malware and viruses and such but I'm certain the internet generally keeps employees at their post during down time. I'd be most interested in a study on productivity of office employees with internet access vs. employees without. Anyway, I guess it'll be like the old days before we used the internet... Longer lunches. Longer breaks... Almost always off site. Maybe we'll play cards. Scrabble was a good one. Ewww, we're going to have to talk to each other a lot more too.       

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Re: The Official Complaint Thread!
« Reply #569 on: January 15, 2012, 09:18:26 AM »