TMLfans.ca

Site Support & Feedback => General Info => Topic started by: losveratos on June 02, 2014, 09:24:27 AM

Title: Auto Login and Newsletter
Post by: losveratos on June 02, 2014, 09:24:27 AM
I've had a problem for the last couple weeks where it seems my computer or the site is constantly forgetting me. Unless I leave the page open, when I come back to the site I'm always logged out even when I select always stay logged in.

Now at first I didn't really think that this was a problem. My thinking was that I would just login whenever I wanted to say something. The problem is that almost every single page I open keeps popping up an obnoxiously annoying newsletter signup request that I'm already signed up for. So due to my new found annoyance I tried to resolve the initial problem of being forgotten by the site.

I reset cookies/cache
Tried 2 different browsers Firefox and Chrome
I tried changing the amount of time in minutes listed in the stay logged in section higher and higher but it seems to make no difference.


tl;dr
I was hoping someone could give me a hand with either problem. Whether it making the newsletter pop up stop popping up or stopping the forgetful login from being so forgetful.
Title: Re: Auto Login and Newsletter
Post by: Rick Couchman on June 02, 2014, 02:32:11 PM
Sorry you're having issues.  I use Firefox and it remembers me each time I come to the site, and I think I get the newsletter once per day.  Since we're not sending it out right now, I'll try and cancel it from showing at all.

Anyone else have any suggestions?
Title: Re: Auto Login and Newsletter
Post by: CarltonTheBear on June 02, 2014, 02:58:43 PM
I'm assuming that you're only having this problem with this site? You're staying logged in at other sites you visit?
Title: Re: Auto Login and Newsletter
Post by: losveratos on June 02, 2014, 03:08:52 PM
I'm assuming that you're only having this problem with this site? You're staying logged in at other sites you visit?

Things like gmail auto login just by putting in the website address so I think other sites are working ok. This one is weird though. Even when it works it doesn't really work. When I first open the site it'll have the login button at the top right of the page asking me who I am. But sometimes (if I had used the site recently enough) when I go to post a message it will log me in or at least start acting like I'm logged in.

Is that the normal function? When you first visit the site does it say your name in the top right corner or do you need to try to post something first?
Title: Re: Auto Login and Newsletter
Post by: losveratos on June 02, 2014, 03:09:56 PM
Sorry you're having issues.  I use Firefox and it remembers me each time I come to the site, and I think I get the newsletter once per day.  Since we're not sending it out right now, I'll try and cancel it from showing at all.

Anyone else have any suggestions?

Thanks for your help ^_^
I hope it's not too inconvenient for you.
Title: Re: Auto Login and Newsletter
Post by: CarltonTheBear on June 02, 2014, 03:25:07 PM
Is that the normal function? When you first visit the site does it say your name in the top right corner or do you need to try to post something first?

My login details are saved into Chrome so whenever I visit the site I'm logged in right away. Enter this into your Chrome browser:

chrome://settings/passwords

See if tmlfans.ca/community is in either section. If it's in the saved passwords area just make sure the listed username/password is correct and if for some reason it found its way into the never save area remove it from there.
Title: Re: Auto Login and Newsletter
Post by: losveratos on June 02, 2014, 03:33:14 PM
Is that the normal function? When you first visit the site does it say your name in the top right corner or do you need to try to post something first?

My login details are saved into Chrome so whenever I visit the site I'm logged in right away. Enter this into your Chrome browser:

chrome://settings/passwords

See if tmlfans.ca/community is in either section. If it's in the saved passwords area just make sure the listed username/password is correct and if for some reason it found its way into the never save area remove it from there.

It's there already. I wasn't sure if it was correct so I deleted it and came back here and saved it again. I'll find out tomorrow when I wake up if it's fixed. (I'm in Korea so it's 4:30am now. Yes I know I'm insane.)
Title: Re: Auto Login and Newsletter
Post by: losveratos on June 03, 2014, 07:48:49 AM
As an update, the newsletter issue is resolved (thanks Rick!) but the site still thinks I'm not logged in when I visit.

Here's how the situation plays out.
1. I load up the site and it says please login or register in the top right corner.
2. If I click login it automatically logs me in but still asks for my username and password (weird)
3. If I load a topic I stay logged out but if I try to comment or reply then it automatically logs me in.

I guess you could say it's working now. Just working very weirdly.